• 1993

    The origin

    Tom opens his first market research call centre in a small local agency in southern Germany.

  • 2004

    The challenge

    Tom thinks big and opens IFF International in the European big five. Ennio accepts the challenge as branch manager of the Italian call centre.

  • 2006

    The winning bet

    With 5 branches and 100 employees the company has established itself as one of the leading data collection players in Europe.

  • 2008

    Maximum results

    Tom and Ennio focus their energies on just three branches - Germany, Italy and the UK - but open up to telephone surveys in all EU countries, North and South America.

  • 2011


    The company achieves maturity with over 300 research studies per year, over one million telephone interviews with a geographical scope of over 80 countries.

  • 2016

    The Digital Revolution

    From analogue to digital, the company starts a data collection activity via CAWI (online surveys) using social networks to reach respondents.

  • 2018

    Vocal Revolution

    Ennio experiences quantitative interviews using technologies such as webcam interviews and voice assistants (Alexa).

  • 2020


    The company develops a system for interviewers to work from home and CATI@home, a global remote call centre, is born.

  • 2021

    New image

    IFF International - You ask we survey becomes FFIND - Beyond Data, therefore no longer a normal call centre but a data collection expert with an innovative and strongly digital character.